Who has access to my information and to whom is it disclosed?

In any event, only relevant staff members of the concerned parties identified hereunder have access to your personal data.

User-driven content creation

  • The content is created by the Contractor and is based on aggregated data collected in the booking form and feedback received from Travellers.
  • The Contractor and the European Commission have access to this data.

Travel booking and related communication

  • The Contractor and the European Commission have direct access to the personal data and the journey details of the Traveller
  • Travel Agencies are provided with the personal data and the journey details in order to issue valid travel tickets and provide customer care services to the Traveller.

Media outlets coverage

  • The Contractor and the European Commission have direct access to the personal data and the journey details of the Traveller.
  • Selected media outlets are provided with the personal contact details of the Travellers who have consented to the Media Coverage clause.

In addition, all of the personal data is accessible by:

  • Staff of the DG EAC units responsible for the implementation of services through the European Youth Portal.
  • Staff of the DG EAC Informatics (IT) unit.
  • Staff of other competent European Commission Services co-responsible for implementation of services through the European Youth Portal.

It is able to be disclosed, if necessary, to:

  • Staff of the Internal Audit Capacity of DG EAC
  • Staff of DG IAS
  • Staff of OLAF
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