COVID-19: Where do I find information on the impact of the coronavirus?
We want to also remind you to respect your government’s guidelines and travel advice. Together, let’s protect our friends, families and the wider community by helping to control the spread of the virus.
Are you one of our DiscoverEU travel pass winners from November 2019? If you’ve put your travel on hold due to COVID-19, don’t worry, we have extended the travel period until 31 August 2021.
Refund and exchanged conditions for Interrail passes do not apply to DiscoverEU Passes. Information regarding the exchanging of a DiscoverEU ticket are addresses below. See the information below, and for questions send them to 👉 email@example.com.
JUNE & JULY DEPARTURES - TRAVEL TICKET EXCHANGES (updated 24 June)
Those with a travel ticket with a departure in June and July can exchange their pass. For DiscoverEU Interrail Passes, it's important that you hold on to your printed Interrail Pass while you complete the cancellation & exchange instructions sent to you by firstname.lastname@example.org.
You'll need to cancel your current pass before your departure date, and you will be asked to decide on your new departure date at a later stage.
UPDATE BOOKING FORM DEADLINE (updated 25 June)
The booking form will open on again on Monday 22 June 2020. In order to allow DiscoverEU travelers to receive further information and continue planning their trip, we are extending the booking deadline until 31 August 2020. You will be able to request a travel ticket with as earliest start date 1 August 2020, and latest return date 31 August 2021. This means that you can plan your trip to take place next year.
You will receive an email once the booking form is available again.
Regarding travel advice from countries, we advise you to carefully check the following:
- The travel advice issued by your own government (more info here);
- The travel restrictions and health measures taken by the national authorities of the countries you are planning to visit (there are some dedicated websites).
- The European Commission website dedicated to COVID-19
All non-essential travel to and in Europe is to be avoided.
Useful related information
- What are my rights when my transports are cancelled or delayed?
- What are my EU Passenger Rights?
- How and where can I use my European Health Insurance Card?
- How do I go to a doctor/hospital abroad?
- How do I prepare buying a travel insurance?
- Where can I find travel safety advice?
- When are member states allowed to impose border controls?